Eguonor J. Oleabhiele Ph.D. Department of Sociology and Anthropology Faculty of Social and Management Sciences
Benson Idahosa University, Benin City, Nigeria [email protected]
Abstract
This study investigates the challenges facing Quality of Work-Life (QWL) programmes in selected manufacturing firms in Benin City. Utilizing the Job Demands-Resources (JD-R) model as a foundation, the research adopts a mixed-methods approach to explore various dimensions of QWL, including occupational health and safety, healthcare and wellness, recreation and leisure, training and skill development, and long-service awards. Employing a cross-sectional survey design, data were gathered from 536 participants through structured questionnaires, alongside 19 interviews with key stakeholders to ensure methodological triangulation. The quantitative analysis using SPSS revealed significant discrepancies between the two organizations’ programme awareness, participation, and perceived benefits. Qualitative insights highlighted systemic challenges, including inadequate participation mechanisms, resource limitations, and organisational inefficiencies. These barriers hinder the effective implementation of QWL programmes, ultimately affecting the overall productivity of the firms. This study contributes to the wider discourse on sustainable workforce management, offering actionable recommendations to foster a supportive work environment within Benin City’s manufacturing sector. In conclusion, critical challenges, particularly limited participation, impede the effective implementation of QWL programmes in Benin City’s manufacturing sector. Therefore, improvements should include promoting inclusive participation, enhancing staff training, incentivizing wellness initiatives, and providing comprehensive recreational and healthcare programs to enhance both productivity and employee satisfaction.
Keywords: Quality of Work-Life programmes, manufacturing firms, work environment, workforce, employee well-being