Jasmine Okponanabofa Tamunosiki-Amadi, PhD1 & Helen-May Ogoun, PhD2 1&2Faculty of Management Sciences, Niger Delta University, Wilberforce Island, Bayelsa State Nigeria.
Correspondence E-mail Address: [email protected]
Abstract
The study investigated the relationship between non-financial incentives and employees engagement in telecommunication firms in Bayelsa State. The specific objectives were to evaluate how job enrichment relate to the measures of employee engagement: dedication and vigour. A cross-sectional survey design was adopted, involving the collection of data from a census of 61 employees at the main branches of four GSM telecommunication firms in Yenagoa, Bayelsa State. Data were gathered using a structured questionnaire and analysed using descriptive and inferential statistical methods, specifically Pearson’s Product Moment Correlation Coefficient (PPMCC), with SPSS version 23 as the analysis tool. The findings revealed positive and significant relationship between job enrichment and dedication, and vigou. The study concluded that non-financial incentives improve employee engagement in telecommunication firms. It was recommended that telecommunication firms should enhance enrichment of job roles, tmprove dedication, and vigour, among employees.
Keywords: Dedication, Employee engagement, Job enrichment, Non-financial and Vigour