BY
Okechukwu, Nkem Iloka1 , Abubakar Magaji Phd2 and Kabiru Ibrahim3
Department of Marketing School of Business and Management Studies1
Department of Business Administration & Management School of Business
and Management Studies2
Registry Department Federal Polytechnic Kaura Namoda3
Abstract
This research focuses on evaluating the contribution of laundry and dry cleaning services in addressing unemployment in Zamfara State. The study seeks to assess how laundry services contribute to reducing unemployment and to determine the extent to which dry cleaning services play a similar role. A descriptive survey design was adopted, targeting a population of 93 laundry and dry-cleaning entrepreneurs across the three senatorial districts of the state. Data were obtained through structured questionnaires and analyzed using the Partial Least Squares Structural Equation Model (PLS-SEM). The measurement model was applied to test construct validity and reliability, while the structural model examined the relationships among the variables. The findings reveal that both laundry and dry cleaning services significantly contribute to reducing unemployment in Zamfara State. The study concludes that strategic investments in training, infrastructure, and business support can enhance these sectors’ employment-generating capacity. It recommends that government and private stakeholders should introduce specialized training programs to build relevant skills and establish policies that strengthen small-scale entrepreneurs in these industries.
Keywords: laundry, dry cleaning, unemployment, infrastructure, services